Australian Embassy
Ethiopia, Djibouti, South Sudan, Central African Republic, African Union, IGAD, UN ECA

Travelling to Australia

Travelling to Australia

General information is a gateway to information ranging from citizenship, health, settlement help for migrants, working conditions to buying a home in Australia.

Immigration and Visas

The Australian Embassy in Addis Ababa cannot issue visas. The Immigration Section of the Australian High Commission in Nairobi has responsibility for visas, migration and citizenship for Ethiopia, Djibouti and South Sudan.

For general information about Australian visas and citizenship please refer to the Department of Home Affairs website

Please refer to the Visas, Migration and Citizenship page on the Australian High Commission in Nairobi website for information on applying for Australian visas and citizenship.

Travelling from Bole International Airport

The Australian government does not provide a visa label in your passport. Australian visas are recorded electronically when issued. When you are granted a visa for Australia you are sent a letter notifying you of the grant of a visa. When airlines check you in for your flight, they confirm the existence of the electronic visa through their systems. However, we understand that Ethiopian Immigration regularly asks passengers to show them the grant notification letter and therefore it is likely to be beneficial to have a copy of the letter with you when you travel.

Do you need a visa?

All travellers and intending migrants, except New Zealand citizens, must obtain a visa or travel authority before travelling to Australia.

The Australian Embassy in Addis Ababa does not provide visa or immigration services. This responsibility rests with the Australian High Commission in Nairobi, Kenya.

Option to Apply Online

Online lodgement is also available for certain visa categories, specifically:

  1. Subclass 600 Visitor Visas
  2. Partner visa applications (including subclass 300 Prospective Spouse, and subclass 309/100 Partner)
  3. Student visas (Assessment Level 1 only)
  4. Transit Visas

Applying for a Visa in Ethiopia

The preferred Australian visa application method is via online lodgement. From 3 July 2018, you will no longer be able to lodge a paper application at the Australian Visa Application Centre (AVAC) in Addis Ababa.

To start an online application, you will first need to create your own online account, known as ImmiAccount. An ImmiAccount lets you create and manage all your online visa applications in one place. You can use your account to:

  • lodge and pay for your visa application;
  • continue a saved application;
  • attach documents if required; and
  • check the progress of your application.

If you are unable to lodge online, and there is no AVAC in your country of usual residence, then you must courier your application to the Service Delivery Partner TLScontact in Nairobi. This option will also incur a service fee payable to TLScontact.

Please Note: It is strongly recommended that you use a reputable courier to send paper applications to the Australian Visa Application Centre in Kenya. The Australian High Commission and TLS Contact will take no responsibility for applications sent by regular mail which are not received at the Nairobi AVAC.


Visa applicants in Ethiopia will be sent a letter requiring them to attend the Australian Biometric Collection Centre (ABCC) in person to provide their biometrics.

The Australian Biometric Collection Centre, Ethiopia is located at the following address:

TLS Contact
Capital Hotel and Spa
Hailegebresilasse Avenue
Addis Ababa

Opening hours 08:30am to 3:00 pm. Monday to Friday-Addis Ababa time (Except for Public Holidays)

Call centre hours: Telephone: +27 (0) 12 472 3800

9:30am to 3pm Monday to Friday (Addis Ababa time)

Note: International call charges apply. There is an option to leave contact details and request a return call. The call centre is closed on South African public holidays.

New Arrivals in Australia

The official Australian government website is a gateway to information on issues including citizenship, settlement help for migrants and working conditions in Australia.

Customs and Quarantine

The Australian Department of Home Affairs manages the security and integrity of the Australian border and assists people and cargo to move in and out of the country.